My vehicle was experiencing issues with the fuel gauge/sender. The office was prompt in setting up an appointment that was convenient for me, and as my first time visit, answered all of my questions and concerns. 1st Stop AutoHaus provided excellent service and communication from start to finish. They took detailed photos of the vehicle before it gets taken into the shop and shared them with me. Their communication systems kept me updated on each step of their diagnostic and repair process. The technicians provided their evaluation of the issue, the steps they would take to fix the issue, and the quote to complete the repairs. Throughout the entire process their systems reminded me that 1st Stop AutoHaus can be contacted any time through voice and/or chat. All in all, my experience with them has been a 10/10. They have gone over and beyond with their knowledge, expertise, and service. I will definitely be coming back for future maintenance and servicing on my vehicle.