-Do you offer free diagnosis?
Although we charge a diag fee because we value our technicians time, diagnosis charge is waived with authorized repairs.
-What if my check engine light is on?
You may continue driving as long as it is not flashing. Give us a call so we can diagnose this for you. If your check engine light is flashing, stop the vehicle and have it towed to our shop.
-What warranty do you offer on your repairs?
We stand behind our work! Rest assure with our 24 month or 24K mile warranty on repairs as long as we provide parts.
-Can I use my after-market warranty at 1st Stop Autohaus?
Yes we work with many after-market warranty companies, and we are able to get your moneys worth on your contract.
-Can you do factory warranty repairs and recalls on my VW or Audi?
Although our technicians have many years of factory training, recalls and original warranty can only be performed at the dealership.
-Do you do state inspections?
We do not have a state inspection machine in house, however we are more than happy to make sure you are inspection ready and take your vehicle to pass inspection while its in for service.
-Do you offer loaner vehicles?
We do not at this time. However we do offer shuttle service or vehicle pick and delivery service within a reasonable distance.